Terms & Conditions

Welcome to Wanderlust Wine. By accessing or using our website: https://wanderlustwine.co.uk/, you agree to comply with these Terms, Policies, and Disclaimers. Please read carefully. If you do not agree, do not use this website.

  1. Age Verification


    2. By entering this website and purchasing alcohol, you confirm that you are 18 years of age or older,
    the legal age for purchasing alcohol in the UK.

  • Valid photographic ID may be required at the time of delivery.
  • Orders may be refused or returned if age cannot be verified.
  • If you are under 18, you are not permitted to access this website or purchase products.
  1. Responsible Drinking
  • Alcohol should be consumed responsibly. By purchasing from us, you agree to follow UK alcohol laws and guidelines.
  1. Products and Availability
  • Product descriptions, images, and prices are provided in good faith, but errors may occur.
  • Prices, availability, and product details may change without notice.
  • We reserve the right to refuse orders at our discretion.
  1. Orders and Payment
  • Orders are accepted subject to availability.
  • Payment must be made in full at the time of purchase via the provided methods.
  • You must provide accurate billing, shipping, and contact details.
  1. Delivery
  • Alcohol will only be delivered to UK addresses where legal.
  • Recipients must be 18+ and provide valid ID if requested.
  • Delivery times are estimates and not guaranteed.
  • Find more about our Delivery here.
  1. Refunds and Returns
    6.1 Returns Due to Damage or Fault
    • Contact us within 7 days of delivery if a product is damaged or faulty.
    • Photos of the damage may be requested.
    • Replacement or full refund will be offered for verified damage or fault.
    6.2 Change of Mind / Non-Faulty Returns
    • Due to alcohol regulations, returns for change of mind or taste preferences cannot be accepted.
    6.3 Order Cancellations
    • Orders may be cancelled before dispatch by contacting us immediately.
    • Once dispatched, orders cannot be cancelled.
    6.4 Delivery Issues
    • Report lost-in-transit orders within 7 days of estimated delivery for replacement or refund.
    6.5 Refund Method
    • Refunds will be issued using the original payment method unless otherwise agreed.
    6.6 Legal Compliance
    • All returns and refunds comply with the Consumer Rights Act 2015 and UK alcohol sale regulations.
  1. Website Use
  • You agree not to use the website unlawfully or in a way that may damage or disrupt it.
  1. Intellectual Property
  • All content on this website, including images, text, and logos, is owned by Wanderlust Wine Ltd and may not be used without permission.
  1. Limitation of Liability
  • Wanderlust Wine Ltd is not liable for indirect, incidental, or consequential losses arising from website use or products.
  1. Governing Law
  • These Terms and Policies are governed by the laws of England and Wales. Disputes are subject to the jurisdiction of the English courts.
  1. Changes to Terms
  • We may update these Terms and Policies at any time. The latest version will always be available on our website.
  1. Contact Information
  1. Third-Party Websites
  • Our website may include links to other websites or material beyond our control. We are not responsible for content, availability, or practices of third-party websites. Inclusion of any link does not imply endorsement.

 

Effective Date: 1st October 2025